In the early hours of Sunday, Letterboxd, the popular social media platform for movie enthusiasts, experienced a significant outage that resulted in users being logged out of their accounts. Many users reported difficulties in signing back in, receiving a message that stated, “The server returned an error. Please try again later.”
Ongoing Issues and Company Response
As of 10:50 a.m. PT on Sunday, the technical issues had not been resolved. Letterboxd took to its X account to inform users, stating, “We’re still working to resolve the outage affecting our service. Thanks for bearing with us while we work to get things back up and running.” Alongside this message, a photo from the 1980 film Raging Bull was shared to keep the spirits light during the outage.
Notification on the Platform
Additionally, the message was echoed on the Letterboxd website, indicating, “We’re taking a short break between rounds. Letterboxd is offline due to a server outage. We’ll be back soon!” The platform, which launched in 2011, has become a favorite for over 30 million users worldwide, acting as a personal watch diary where cinephiles can review and rate films and interact with fellow movie lovers.
User Frustrations Take to Social Media
The sudden outage left many users frustrated, with reactions quickly flooding social media. One user lamented, “Letterboxd is down just when I was about to write my review.” Another humorously noted the predicament of long-time users: “RIP to anyone who has been logged on Letterboxd for years and doesn’t remember their username or password.”
Initial Acknowledgment of the Issue
Letterboxd first acknowledged the service disruption shortly before 6:30 a.m. PT, posting on X, “Hang in there. Our team is aware of an outage affecting service and is working to restore access as soon as possible. Thanks for your patience and support.” As the platform continues to work on resolving these issues, users are left hoping for a swift return to their beloved movie database.
